Returns & Exchanges

Appointments


• Please arrive on time—clients arriving more than 10 minutes late may need to be rescheduled.

• Cancellations & No-Shows


• We kindly ask for 24 hours’ notice for cancellations or rescheduling.


•No-shows or late cancellations may result in a fee or loss of booking privileges.
•Repeated no-shows may require prepayment for future appointments.

Deposits
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• Certain services may require a non-refundable deposit to secure your appointment.


• Deposits go toward your service total.

Payment


• Accepted forms of payment: cash, debit, credit.


• Prices may vary depending on hair length, thickness, or service complexity.

Children & Guests
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• For safety and comfort, please limit extra guests.


•Children receiving services must be supervised at all times.

Your satisfaction is important to us. If you are unhappy with any part of your service, please let us know within a reasonable time. We are happy to make adjustments or corrections when the concern is reasonable and within the scope of the original service.